East Tennessee business technology studio

We build the systems that make businesses work better.

865 Works helps established and growing businesses replace manual processes, disconnected software, and unclear data with practical technology that improves execution.

  • Industry-neutral
  • Implementation-led
  • Built in East Tennessee
Your business One clear operating system
Connected and measurable
01 Automation
02 Software
03 Analytics
04 Operations
Too many spreadsheets Repeated manual work Disconnected systems Decisions without clear data

Four connected practices

One partner for technology and operations.

We work across the full problem—not just one application, one dashboard, or one department.

01

AI & Workflow Automation

Use AI and automation where they produce a measurable operational advantage—not because they are fashionable.

  • AI assistants and agents
  • Repetitive task automation
  • Document and communication workflows
  • System integrations
02

Custom Business Software

Replace workarounds and generic tools with focused applications designed around how your team actually operates.

  • Internal operating platforms
  • Customer and employee portals
  • Mobile field applications
  • Legacy workflow replacement
03

Data & Analytics

Turn scattered business data into clear reporting, reliable metrics, forecasts, and management visibility.

  • Dashboards and scorecards
  • Data cleanup and consolidation
  • Operational and financial analysis
  • Forecasting and decision support
04

Operations & Systems

Redesign the process before digitizing it, so technology supports a better operation instead of preserving dysfunction.

  • Workflow and process design
  • Standard operating systems
  • Capacity and labor planning
  • Implementation and adoption

Who we serve

Built for businesses with real operational complexity.

865 Works is designed for leaders who know their business can run better but do not want to assemble a full internal technology department to make it happen.

Established owner-operated businesses

You have a proven company, experienced people, and years of accumulated workarounds. We help modernize the operating system without disrupting what already works.

Growing small and midsized companies

Your team, locations, customers, or transaction volume are outgrowing current tools. We build the infrastructure needed for the next stage.

Representative solutions

Practical systems, built around the operation.

Our work combines business diagnosis, process redesign, software development, data, testing, and implementation.

Restaurant operations

Production planning and performance control

A custom operating platform connects sales forecasts, production requirements, equipment capacity, leftovers, daily execution, and management reporting.

  • Forecasting
  • Mobile operations
  • Dashboards
Field service

Inspection and workforce platform

A mobile-first system organizes scheduling, field reports, time tracking, customer records, document generation, and administrative review.

  • Workflow
  • PDF automation
  • Field data
Hospitality and events

Lead qualification and booking automation

A customer-facing system guides inquiries, recommends options, estimates pricing, checks availability, and moves qualified prospects toward booking.

  • AI agent
  • Lead capture
  • Integrations

Client and project details are generalized to protect confidential operating information.

How we work

Assessment before implementation.

We begin with the operation, identify the highest-value constraint, and build in controlled stages.

  1. 01

    Assess

    Map the current process, systems, data, bottlenecks, risks, and desired outcomes.

  2. 02

    Prioritize

    Rank opportunities by impact, feasibility, cost, adoption difficulty, and speed to value.

  3. 03

    Build

    Design, develop, test, and deploy the smallest complete solution that materially improves the operation.

  4. 04

    Improve

    Measure performance, gather user feedback, correct weaknesses, and expand what works.

Founder-led execution

Business operating experience. Engineering discipline.

865 Works was founded by Archer Bagley, an engineer, data and systems professional, sales leader, and former multi-unit restaurant owner and operator.

That combination matters. Technology projects fail when they are disconnected from frontline work, financial reality, customer behavior, and management accountability. 865 Works approaches every engagement as both an operating problem and a systems problem.

EngineeringData systemsEntrepreneurshipOperationsSalesImplementation

Start with the right problem

Where is your business losing time, visibility, or capacity?

Request a business assessment. We will review the constraint, determine whether 865 Works can help, and identify the most practical next step.

Request an assessment